Hearing vs Listening

Lori Boxer
Weight★No★More℠ Diet Center

(c) GeorgiosArt Fotosearch_k4132438

 

“You never listen” is not just the complaint of a problematic relationship with one’s spouse or rebellious teenager. I think it’s also become an epidemic in a world that is exchanging convenience for content and speed for meaning. Unfortunately, then, listening is a skill that we’re in danger of losing in a world of digital distraction and information overload.
 
 
In my daily business experiences, I find that too many people confuse “hearing” with “listening.”
 
 
𝐇𝐄𝐀𝐑𝐈𝐍𝐆 is not a learned skill: We and every other vertebrate that hasn’t suffered some genetic, developmental, or environmental accident have been doing it for hundreds of millions of years. Hearing is a sense.
 
 
𝐋𝐈𝐒𝐓𝐄𝐍𝐈𝐍𝐆, on the other hand, 𝑖𝑠 a skill . . . and is something you consciously choose to do. Listening requires concentration so that your brain processes meaning from words and sentences.
 
 
Too many people are only intent on HEARING to respond, meaning, while you’re talking, they’re already thinking of what they want to say next. How can someone listen and absorb what you’re saying if they’re silently lining up the words in their head, one behind the other, that will come out of their mouths as soon as they don’t hear anymore “noise” coming from you?
 
 
I experience this daily with clients, not all . . . but many. They hear, but they don’t listen. I talk, I teach, I show, I instruct, and the next time I see them we’re having the same conversations . . . repeatedly.
 
 
These are clients who are “hard of listening” rather than “hard of hearing.”
 
 
It is LISTENING that leads to learning.
 
 
And it is LEARNING that leads to CHANGE.